“Without interpreters, many things would be unresolved and misunderstood”

Minna Saarikoski, a social counselor at a reception center in Central Finland, has been using Youpret’s interpretation services since March 2024. In a multilingual environment, interpretation services play a crucial role, especially in handling personal and significant matters for clients.

Using Youpret's services has become an essential part of Minna's daily work. The services are used daily–often multiple times, ranging from two to three times on average to as many as eight times during busy days. Scheduled and on-site interpretations have become familiar, while instant interpretation has proved indispensable in almost daily urgent situations requiring swift responses.

The Youpret app has streamlined Minna's work, making arranging interpretation effortless and minimizing need to contact customer service.

Working with interpreters has been a positive experience. Minna especially praises Youpret interpreters for their professionalism and friendliness. In sensitive situations involving difficult topics, the interpreter’s ability to foster a safe and relaxed atmosphere is crucial.

Minna has also found that Youpret’s extensive language selection has been highly beneficial when working with clients. Her clients come from diverse backgrounds and speak various languages, such as Russian, Ukrainian, and Arabic.

In multilingual environments, this is critical, as interpretation ensures that all clients receive equal treatment and can fully participate in discussions that concern them. According to Minna, the service’s ease of use, wide language selection, and the interpreters’ professionalism make Youpret an excellent partner for a reception center, where multiculturalism and the need for various languages are part of everyday life.

But what is the greatest benefit that interpretation services have brought to the reception center?

Free Youpret demo and onboarding training

We offer our customers a free Youpret demo or app onboarding training. The Youpret app onboarding training is beneficial for both new and experienced customers. New customers can start using our interpretation services effectively from the very beginning of the partnership, while experienced customers save time, for example, when onboarding new employees in using interpretation services.

The training takes approximately 30 minutes and is tailored to the customer's needs and preferences. Book a Youpret demo or onboarding training for yourself or your organization through via info@youpret.ee.